Privacy policy

Welcome to Gigsters.app (“Gigsters”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services (collectively, the “Platform”).

By accessing or using Gigsters.app, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information we collect

a) Personal information

When you register or use our Platform, we may collect personal information such as:

• Your full name, email address, phone number
• Business name and location
• Payment details (e.g. card or wallet info via secure processors)
• Uploaded business content (e.g. invoices, quotes, client lists)
• Communications with support or our chatbot assistant

b) Usage data

We automatically collect information such as:

• Device type, browser, OS, IP address, and location
• Pages visited, actions taken, and time spent
• Referring websites and user activity flow

c) Cookies and tracking

We use cookies and similar technologies to:

• Improve functionality and user experience
• Understand usage patterns
• Track login sessions and invoice activity

You can manage cookie preferences in your browser settings.

2. How we use your information

We use your data to:

• Create and manage your account
• Generate and deliver invoices, quotes, and reminders via WhatsApp
• Send onboarding tips, updates, and transactional emails
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Detect, prevent, and address security or fraud issues

We do not sell your personal information.

3. Sharing your information

We may share your data with:

• Trusted third-party service providers (e.g. payment gateways, communication tools)
• Legal authorities when required by law or for compliance
• Business partners for optional integrations (only with your consent)
• In case of a business transfer or merger (you’ll be notified in advance)

We ensure our partners handle your data with care and confidentiality.

4. Data retention

We retain your information as long as:

• You maintain an active account, and/or
• As necessary to comply with legal, financial, or operational requirements

You may request deletion of your data anytime at: support@gigsters.app

5. Your rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data
• Request data portability
• Withdraw consent for marketing or tracking
• Object to certain data processing

To exercise your rights, email us at: support@gigsters.app

6. Security measures

We take your data seriously and use:

• SSL encryption
• Secure cloud infrastructure
• Access controls and password protection

However, no system is 100% secure. Please keep your login credentials confidential.

7. Children’s privacy

Gigsters.app is not intended for use by children under 16. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us immediately.

8. International users

If you are accessing from outside the UAE, please note that your data may be processed and stored in jurisdictions that may not have the same data protection laws. By using the Platform, you consent to such processing.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on our website. The “Last updated” date reflects the current version.

10. Contact us

If you have any questions or concerns, contact us at:

• Email: support@gigsters.app
• Website: www.gigsters.app